FAQs
HOW DO I BOOK AN APPOINTMENT WITH BBT TEAM?
You can book an appointment with us by clicking the service button, select a service with date and time and proceed to checkout. You will receive an email and invoice afterwards. Payment confirms booking.
HOW TO CONTACT CUSTOMER SERVICE.?
If you have question regarding our online store (ordering, payments,account questions, technical questions), please contact infobbtcustomercare@gmail.com Or Cal/Text Support +2348170064007
WHAT DO I DO IF PAYMENT IS NOT ACCEPTED?
Please try again in a little while. If the payment is still not accepted, please verify your card is 3D secure. If everything is as it should, but you still can’t make the payment, please contact infobbtcustomercare@gmail.com OR Whatsapp +2348170064007 to notify us about the problem. We can also manage your order manually. For internationally payment we accept Cashapp and Paypal Payment.
CAN I TRACK MY ORDER?
We will send you the tracking code of the shipment when the parcel has been sent. Track your order with the code under “TRACK ORDER”
WHAT ARE THE DELIVERY CHARGES?
Delivery charges are dependent on the shipment address. You can see the shipping fees on the checkout process before the payment is made.
CAN I BOOK AN EARLY OR LATE NIGHT HOUR.?
Yes you can.! This is considered as irregular booking because it is out of our booking time. Leave us a note(your booking time ) when booking an appointment.
DO YOU TAKE HOME SERVICE BOOKING?
Yes we do, kindly state your home location and what your makeup is for in the note when booking home service. There are extra charges for mainland location which would be added to your invoice.
DO YOU ACCEPT WALK-INS FOR MAKEUP AND BEAUTY SERVICES.?
Yes, we accept walk-ins, services are rendered based on availability during walk-ins. We always encourage booking ahead to secure date and time.
WHAT ARE YOUR WORKING DAYS?
Yes, the studio is open Tues-Saturdays at 9am-7pm
Sundays 12pm-7pm.
HOW CAN I ACCESS COURSES ON THIS SITE?
On the Courses page, you can add your e-learning course of choice to cart and check out. An email will be sent to you with a private link and password to access the teaching. Enjoy!
DOES THE E-LEARNING COURSE COME WITH CERTIFICATION.?
Yes, upon completion of an e-learning course a certificate is issued to students.
WHICH ARE LIVE COURSES?
Live classes are streamed via our training room. Once we confirm your time and date of booking and payment is made. A link will be shared for a live class. Classes can be streamed in any English speaking part of the world.
HOW DO I BOOK A BRIDAL MAKEUP?
Kindly click get a quote and fill necessary information to process your prices.
CAN I BOOK TEJJ OR HER TEAM FOR A WEDDING OR SHOOT ABROAD?
Yes, absolutely. If there’s availability on your event date, in addition to the fee, please note the flight, expenses and accommodation are to be covered by the Bride