Return & Refund Policy
At BeautybyTejj Studio, we pride ourselves on delivering top-tier beauty services and products. To maintain the quality of our offerings and ensure customer satisfaction, please review our refund policy below:
Product Refund Policy
- We strongly encourage customers to carefully select shades, product types, and specifications before placing an order.
- All product sales are final.
Once sold and delivered in good condition, products cannot be returned, exchanged, or refunded. - For hygiene and safety reasons, we do not accept returns on any opened or used products.
Service Refund Policy
- We do not offer refunds on booked, completed makeup services, classes, or consultations.
- If you need to reschedule a booked appointment, please notify us at least 24 hours in advance. We will gladly accommodate your new date within availability.
- Missed appointments or same-day cancellations may forfeit the booking fee or deposit.
- In exceptional cases (e.g., verified service errors or dissatisfaction reported immediately), service corrections may be offered at our discretion.